Returns & refunds

Returns and refunds policy

We want you to feel confident about your order.

Returns
If you receive a product that is not right for you, please contact us within a reasonable time after delivery.

Return conditions
To be eligible for a return, the product must be sent back in a clean and suitable condition, in line with the instructions provided by customer support.

Refunds
Once the return is received and reviewed, a refund may be processed back to the original payment method when applicable.

Non-eligible items
Some items may not be eligible for return for hygiene, use, or damage-related reasons.

How do I request a return?
Please contact us through the Contact page and include your order number.